Performance Assessment and Auditing in Service Computing Workshop 2011

December 5, 2011, Paphos, Cyprus

As part of
ICSOC 2011 - The 9th International Conference on Service Oriented Computing, December 5-8, 2011, Paphos, Cyprus.

Lecture Notes in Computer Science Post-Proceedings



Call for Papers Important Dates Submission and Publication Committee Schedule Contacts


The main goal of this Workshop is to bring together researchers, practitioners and industry representatives, providing them the opportunity to present recent research and development results, discuss lessons learned, and present novel ideas on topics in the area of performance assessment, business modeling and auditing in Service Oriented Architecture (SOA).


Call for Participation

Services represent a major part of the IT industry. In a Service Oriented Architecture (SOA), software resources are assembled as services. Several companies nowadays prefer to focus on their core areas and outsource certain services to attain their goals. Services computing leverages computing to model, create, and manage business services. Cloud computing has become a services delivery platform in the area of Services Computing, an increasing number of companies being attracted of the 'pay-as-yo-go' use of services. While extensive research is being pursued on technical aspects related to SOA (and cloud computing), business modeling and management in SOA, economic fundamentals of services, assessment in SOA and services/ SOA analytic modeling receive little attention. So far, relatively scarce research has been pursued on services/SOA analytic modeling, audit analysis and performance measurements. Although several benefits of service computing/ service oriented architecture are claimed, a generally accepted reference model, framework or analytical approach reflecting quantification of SOA economic benefits is not yet available. Several questions are still unanswered, such as:
  • How to quantify the economic benefits of SOA?
  • How to predict performance in SOA?
  • Which are the business models for SOA?
  • Which are the main decision criteria for service selection in services environments?
  • Which are the most relevant (economic) theories to support the formal definition and economic performance in SOA?
  • How can SOA be assessed?


  • This Workshop addresses broad issues on business modeling, auditing and performance assessment in SOA, aiming at gathering researchers and practitioners to exchange ideas, present and discuss their most recent achievements and lessons learned addressing these challenges related to business and performance assessment aspects in SOA.

    The submission of papers describing research and development work on technical, business and economic related aspects on SOA is encouraged, e.g., new concepts and approaches related to business modeling and performance assessment, auditing techniques, tools and systems providing practical implementations supporting such models and approaches. In addition, we are also interested in application papers discussing the power and applicability of these methods and techniques to real-world problems. This Workshop encourages papers presenting novel research and developments, and particularly values the practical experience gained from designing, building and using services. Submissions of original and unpublished works are invited, including research, theory, and applications.

    TOPICS of interested include, but are not limited to:
    ICSOC Workshop papers will be available as a joint workshops post-proceedings in the Springer LNCS Services Science Subline.


    Workshop Chair and Organizer: 

    Claudia-Melania Chituc
    ,
    Assistant Professor

    Department of Informatics Engineering, Faculty of Engineering - University of Porto, Portugal (FEUP-DEI) and LIACC. 
    E-mail
    : cmchituc    (at)    fe    (d0t)   up    (d0t)  pt
    Phone: +351 22 508 1888                                                                                                        
    Fax: +351 22 557 4103
    Office: I314
    Mailing Address: FEUP-DEI, Rua Dr. Roberto Frias, Porto, 4200-465, Portugal.