Chapter 1: Key Terms
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Business functions
Business processes
Communications technology
Complementary assets
Computer-based information systems (CBIS)
Computer hardware
Computer literacy
Computer software
Data
Data workers
Digital firm
E-government
Electronic business (e-business)
Electronic commerce (e-commerce)
Extranet
Feedback
Formal system
Information
Information system
Information systems literacy
Information technology (IT)
Information technology (IT) infrastructure
Input
Internet
Intranets
Knowledge-and information-intense products
Knowledge workers
Management information systems (MIS)
Middle managers
Network
Operational managers
Organizational and management capital
Output
Processing
Production or service workers
Senior managers
Sociotechnical view
Storage technology
Web site
World Wide Web