Learning Objectives Web Link Video Management Wrap-up    Managing International Information Systems     Case Study: Dräger Safety Creates a Global Supply Chain     Section 16.1: The Growth of International Information Systems Developing an International Information Systems Architecture The Global Environment: Business Drivers and Challenges State of the Art     Section 16.2: Organizing International Information Systems Global Strategies and Business Organization Global Systems to Fit the Strategy Reorganizing the Business     Section 16.3: Managing Global Systems A Typical Scenario: Disorganization on a Global Scale Global Systems Strategy     Section 16.4: Technology Issues and Opportunities for Global Value Chains Technology Challenges of Global Systems Managing Global Software Development Window on Management: Getting Systems to Work in China—Slowly     Section 16.5: Management Opportunities, Challenges, and Solutions Opportunities Management Challenges Window on Organizatoins: Offshore Outsourcing: Good or Bad? Solution Guidelines     Learning Supplements Make IT Your Business Summary Key Terms Review Questions Discussion Questions Application Software Exercise: Database and Web Page Development Tool Exercise: Building a Job Database and Web Page for an International Consulting Firm Dirt Bikes USA: Expanding International Sales Electronic Business Project: Conducting International Marketing and Pricing Research Group Project: Identifying Information Technology for Global Business Strategies Case Study: Celanese Recentralizes with a New Enterprise System   Learning Objectives Web Link Video Management Wrap-up