Learning Objective
Web Link
Play Video
Management Wrap-up
Learning Objectives Web Link Video Management Wrap-up
   IT Infrastructure and Platforms  
 
Case Study: Better Data Help Virgin Mobile Australia Win the Customer Wars
 
 
Section 7.1: Organizing Data in a Traditional File Environment
File Organization Terms and Concepts
Problems with the Traditional File Environment
 
 
Section 7.2: The Database Approach to Data Management
Database Management Systems
Types of Databases
Window on Organizations: A Database Helps P&G Manage Product Information
 
 
Section 7.3: Creating a Database Environment
Designing Databases
Distributing Databases
Ensuring Data Quality
 
 
Section 7.4: Database Trends
Multidimensional Data Analysis
Data Warehouses and Data Mining
Window on Technology: Large Data Warehouses: When Bigger Is Better
Databases and the Web
 
 
Section 7.5: Management Opportunities, Challenges, and Solutions
Opportunities
Management Challenges
Solution Guidelines
 
 
Learning Supplements
Make IT Your Business
Summary
Key Terms
Review Questions
Discussion Questions
Application Software Exercise: Database Exercise: Building a Relational Database for a Small Business
Dirt Bikes U.S.A.: Redesigning the Customer Database
Electronic Commerce Project: Searching Online Databases
Group Project: Creating Company-Wide Data Standards
Case Study: Database Woes Plague Homeland Security and Law Enforcement
 
Learning Objectives
Web Link
Play Video
Management Wrap-up
Learning Objectives
Web Link Video Management Wrap-up