Learning Objectives Web Link Video Management Wrap-up    Telecommunications, Networks, and the Internet     Case Study: Okanagan-Skaha School District Does More with Less Using Networking and the Internet     Section 8.1: Telecommunications and Networking in Today’s Business World The Business Telecommunications Environment Networking and Communications Trends The Business Value of Telecommunications and Networking     Section 8.2: Contemporary Networking Infrastructure Networks and Corporate Infrastructure Key Digital Networking Technologies Physical Transmission Media Types of Networks Broadband Network Services and Technologies     Section 8.3: The Internet Internet Addressing, Architecture, and Governance Internet Services The Internet and Business Value The World Wide web Intranets and Extranets Next-Generation Networks and Internet2     Section 8.4: Technologies and Tools for Communication and E-Business E-Mail, Chat, Instant Messaging, and Electronic Discussions Groupware, Teamware, and Electronic Conferencing Internet Telephony Window on Organizations: Internet Telephones: Why Not? Virtual Private Networks     Section 8.5: Management Opportunities, Challenges, and Solutions Opportunities Management Challenges Solution Guidelines Window on Management: Monitoring Employees on Networks: Unethical or Good Business?     Learning Supplements Make IT Your Business Summary Key Terms Review Questions Discussion Questions Application Software Exercise: Spreadsheet Exercise: Analyzing Web Site Visitors Dirt Bikes U.S.A.: Using Internet Tools to Increase Efficiency and Productivity Electronic Commerce Project: Using Web Search Engines for Business Research Group Project: Identifying Strategic Opportunities for Networking Technology Case Study: Can REI Climb Higher with Networking and the Internet?   Learning Objectives Web Link Video Management Wrap-up