International Conference on Exploring Service Science 1.5

Service Science enables people, enterprises, and societies to build knowledge - concepts, methods, properties, platforms and environments - by applying multi-disciplinary, multi-institutional and multi-national approaches. It is in this context that we have introduced the IESS series of International Conferences to offer researchers and practitioners the possibility to present and discuss their research in the Exploration of Service Science.

Nowadays, Service Science has become more and more relevant for clarifying complex situations, which individuals, companies, corporations, and other types of organizations are facing. In fact, Service Science enters a new phase, where knowledge plays a pivotal role in all the developments.

The IESS 1.5 conference, the sixth edition in the series, in addition to the topics discussed during previous years, introduces new and complementary topics such as:

- Relations between classical economics and a theory of economy that takes into account Society development due to services. Is there a simple alignment? What are the new value propositions and business models?
- Environments which efficiently contribute to co-exploration and co-creation of multi-disciplinary, multi-institutional and multi-national services. Do such environments require a simple adjustment of currently known environments?
- What is the role of services in the integration of the new possibilities powered by IT, such as open data, big data, cloud computing, cognitive computing, and intelligent societies?
- Are services most useful to simply ameliorate the systems, which are already developed and functioning, or are they crucial to deal with those situations, to which we cannot provide well-grounded answers?
- Are the risks in development of services the same as those of any IT project or any infrastructure project?
- How Service Science supports the development of common goods?
- How to develop generic models for the process of service construction?
- Are traditional approaches of management, marketing, public administration, law, medicine, natural sciences, engineering, computer science, information systems suitable for Service Science? Is it enough to apply simple alignment and to establish simple adjustments? Or should they be rethought, in order to contribute efficiently to service development?