The Master in Service Engineering adopts a T-Shaped educational approach, building upon student’s background (first degree) and adding cross-disciplinary competences in service engineering and management.

MESG has an engineering approach that is a distinctive characteristic when compared with other Service Masters. This engineering approach involves three main aspects:

  • Systems approach, crucial for addressing service systems that integrate, people, processes and technologies (e.g. health care).
  • Process design and management, crucial for services that are ‘processes and activities’.
  • ICT competences, which are nowadays crucial to address the pervasive technology enabled services.
  • Strong CDIO engineering approach, with project based learning to develop competences so students can conceive, develop, implement, and operate service systems, with a strong focus on technology enabled service systems.

Being a Master degree (second cycle), MESG starts with a multidisciplinary set of students, mostly from engineering or management. Students with other backgrounds are also welcome to apply.

The unique combination of service engineering and management competences of MESG graduates make them particularly capable of:

  • Designing and implementing technology enabled services, fostering innovation in organizations.
  • Supporting IT companies in leveraging their technology to create valuable service solutions, especially at the interface between IT and service.
  • Supporting manufacturing companies in adding valuable service components to their offerings, in order to create more complete solutions to their customers.
  • Understand, model and design business processes in organizations.

Application requirements

MESG candidates must have a good BSc first degree or equivalent degree (180 ECTS) in Engineering, Engineering Sciences, Computing, Mathematics, Economics or Management. According to each candidate’s background, a plan of studies can be defined to best complement previous competences. English proficiency is required.

Schedule
Full time MESG students will be required to work full time on the courses and projects during the two years. As such, this program is not compatible with full time jobs. However, a significant number of courses is lectured on Friday and Saturday morning. As such, it may be possible to complete the MESG while working.

Numerus Clausus
The Course will run with a maximum of 30 participants.

Tuition

For portuguese students the tuition is 1500,00€. For foreign students you can find more information on tuition fees here.