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| Case Study: “Attention Shoppers: Background Checks for Sale” |
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| Section
5.1: Understanding Ethical and Social Issues Related to Systems |
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A Model for Thinking About Ethical, Social, and Political Issues |
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Five Moral Dimensions of the Information Age |
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Key Technology Trends That Raise Ethical Issues |
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| Section 5.2: Ethics in an Information Society |
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Basic Concepts: Responsibility,
Accountability, and Liability |
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Ethical Analysis |
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Professional Codes of Conduct |
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Some Real-World Ethical Dilemmas |
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| Section 5.3: The Moral Dimensions of Information Systems |
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Information Rights: Privacy and Freedom in the Internet Age |
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Property Rights: Intellectual Property |
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Accountability, Liability, and Control |
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System Quality: Data Quality and System Errors |
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Window on Technology: When Software Kills: What Happened at Panama’s National Cancer Institute |
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Quality of Life: Equity, Access, and Boundaries |
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Window on Management: Can the Spamming Monster Be Tamed? |
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| Section
5.4: Management Opportunities, Challenges, and Solutions |
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Opportunities |
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Management Challenges |
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Solution Guidelines |
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| Learning Supplements |
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